AUTOMATING BUSINESS PROCESSES AND DOCUMENT-RELATED WORKFLOWS IS CRUCIAL TO DIGITAL TRANSFORMATION
Information management, business processes, and business systems need to be aligned to improve efficiency, customer experience, compliance, and to put content in context.
Document-intensive processes need to be digitized. The reason is simple: digitalization improves the customer journey and experience and enhances your organization's competitive advantage. Furthermore, a digital workplace not only supports process owners, but it also helps compliance officers, partners and customers focus on core business tasks.
Digital transformation is here to stay. Yet, according to Forrester(1), many enterprises still struggle with this transformation. This is because many organizations still have a ways to go in automating operational processes around the customer journeys.
THE KEYS TO SUCCESSFUL DIGITAL TRANSFORMATION
Digitizing business processes not only automates existing processes, it can also lead to reinventing
processes. The best way to handle a process might not be to just transfer the formerly manual process to a more automated process. It can call for a total rethinking of ways to handle business processes.
The number of systems and applications within a business keeps on growing. No single system can deliver all the functionality required. To make transformation possible, information management
must step up to support it.
Bridging the gaps between individual applications is a key element of digitization. Improving customer experience, gaining cost savings, expediting efficiency, and improving compliance are typically related to how the information management processes work.
Casto Information Management Systems, a Global Technology Solutions Company was founded in 1996 and is owned and operated by founders, Ron and Connie Casto.
For more than two decades, CIMS has been a leading full-service document management solutions provider delivering document management, business process workflow, paper and e-document capture, forms processing using OCR, ICR, and Mark Sense recognition, Accounts Payable automation, case management (DCM), robotic process automation (RPA), and ISO 9000 solutions. Contact us today or call directly (256) 882-3370.