Shelby County Government in Memphis, TN required a comprehensive system overhaul due to an overload of information and inefficient processes. CIMSgts integrated an e-Government system combined with document management and workflow technology to streamline Shelby County's processes. Our consultants provided workflow analysis and hardware/software consulting for the County Commission to automate the process of Commission Committee Meeting Agendas, County Commission Meetings, and Minutes generation. Since the new system provides direct links into each of the departments, new resolutions from the various departments are now precisely handled by the workflow and document management system. It also provides the county's citizens direct access to the online versions of the Minutes, Resolutions, and Ordinances. The document management system is being expanded into the County Archives and into the Mayor's office.
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